Competency Framework


A competency framework defines the knowledge, skills and attributes needed for people within an organization. Each individual role has its own set of competencies needed to perform the job effectively. A robust competency framework sets standards across the organisation of performance expectations enabling a clear link between the different functions of performance management.



Learning Outcome

By the end of the session, participants will be able to:
• Understand competence and the benefits of an effective competency framework
• Define the values of your organisation and their links to competencies
• Identify the knowledge skills and behaviors which deliver productivity
• Review competency models and designs to suit your organisation
• Capturing and collating competency evidence
• Describe the behavioral indicators to define your organisations competencies
• Linking learning and development strategies to long term talent management

Course Content

Competencies and Framework Models
• Definition of competency
• The role of competency frameworks
• Links to vision, mission, culture and corporate objectives
• Achieving ROI via competency frameworks
• Defining organizational competencies linked to business goals

Preparing and Designing a Competency Framework Model
• Developing competency based frameworks
• Core competencies and criteria
• Assessment tools – design, usage and data capture
• Linking business goals and objectives to competency development
• Developing competency clusters
• Behavioral indicators

The Implementing a Competency Framework
• Putting competency frameworks to use
• Selling the framework to the organization
• Pitching to key stakeholders
• Communicating the change throughout the organization
• Mapping competency frameworks to the organization’s performance management system