Description
Learning Outcome
By the end of the session, participants will be able to:
• Know the importance of fair and consistent employee relations policies
• Explain connection between the organization and its overall HR strategy for developing and implementing employee and workplace policies
• Interpret and apply employment laws based on workplace incidents
• Deal with performance problems and modify the behaviour of employees
• Influence and guide the behaviour of managers and team leaders
• Understand disciplinary procedures and grievance procedure
• Address how to get the best from people
• Know how to manage change
• Know how to manage absence
• Understand the role of an Employee Assistance program
Course Content
• The core role of Employee Relations
• The ER Function in practice
• Supporting the manager, supervisor or team leader
• Managing performance, coaching and providing employee assistance
• Getting the best from people
• Strengthen trust between employees and HR
• Dealing with grievance
• Healthy work environment
• Keeping up with change
