Human Resource Management (ILM, UK)

AED3,750.00 AED3,500.00

This course addresses how to improve your HR performance and explores the main functions of HR, as well as covers HR technical issues. This course also includes personal management and supervisory skills development. Human Resource Management at a strategic level requires creative, analytical and conceptual skills to conceive and implement HR strategies that function effectively across.



Learning Outcome

By the end of the course participants will be able to:
• Learn fundamental HRM frameworks and analyse overall role of HRM in business
• Understand key elements of HRM and discuss how they relate to each other and the organizational culture
• To understand the importance of Reward Management Framework
• Understand the process of recruitment and selection to attract qualified candidates
• Explain the roles and responsibilities of HRM in designing and implementing a performance management system
• Key elements of employee relations, focussing specifically on coaching, personal development plan and handling disciplinary issues
• How to conduct effective appraisals within a Performance Management System
• Preparing effective Training Plan for employees and linking trainings to personal development plan and organizational goals

Course Content

The Role of HRM in an organization
• Maximizing return on investment in an organizations human capital and minimizing financial risk
• Key Functions of HRM
• Strategies of Talent Management

The Talent Management Continuum
• Attracting Talent
• Developing Talent
• Managing Talent
• Succession Planning
• Evaluating Talent
• Retaining Talent

Recruitment and Selection
• The Definition of Recruitment and Selection
• 10 Key Steps to Successful Recruitment
• The reasons why we don’t always attract and recruit the right candidate
• Adding Value to the Recruitment Process – Defining Key Competencies
• Writing Effective Job Descriptions
• Defining and using a Position Specification for Recruitment and Selection
• Screening CV’s
• Effective Interviewing Skills
• Behavioural Interviewing Techniques
• Different Types of Interviews
• Using Interview Assessment Tools
• Post Interview Selection Tools

Induction and Orientation programs
• On boarding – The Key Principles

Succession Planning
• The Four Stages of an Effective Succession Plan

Developing and Managing Talent
• The Definition of Employee Relations
• The Difference between Coaching Counselling and Mentoring
• Counselling Skills
• Mentoring Skills
• The Benefits of using Coaching to Developing Talent
• Applying the GROW Model in Coaching

Managing Disciplinary Issues
• Fair Practices
• When is Disciplinary essential
• The Difference between Progressive Disciplinary and Instant Dismissal
• Disciplinary Procedures
• Effectively dealing with Disciplinary Issues
• Conducting a Disciplinary Interview
• Deciding and Implementing Disciplinary Action
• Holding an Appeal
• Implementing an effective Personal Improvement Plan (PIP)
• Giving Balanced Feedback

Evaluating Talent
• Performance Appraisals
• Conducting an Effective Performance Evaluation
• Performance Rating Scales
• The Bell Curve
• Identifying Training Needs and Developing a Training Plan

Retaining Talent
• Reward Management
• Creating a Motivational Culture – Herzberg Two Factor Theory
• Conducting Exit Interviews