Showing 1–9 of 33 results

  • AED2,500.00

    Our most popular course prepares you for the CCNA Routing and Switching certification exam (200-120 CCNA) – guaranteed.

  • AED2,000.00

    This course will look at causes of time and stress management difficulties and identifying practical solutions. Participants will get tips in becoming more efficient and effective in managing their time. They will explore various time management and stress management skills to have positive impact in their personal and work life.

  • AED2,000.00

    In this course, you will learn about managing employee performance management fundamentals and discuss ways to be more strategic in implementing better performance management in your organization. You will learn the difference between results and behavior and how to describe and identify performance objectives and standards. You will also learn to identify employee skills and how you can use this to develop performance standards.

  • AED2,000.00

    Negotiation can help you to achieve aims and solve problems. It is about reaching win:win solutions, where all parties feel the outcome is fair. This course will help you understand the process of negotiation. It will help you to prepare, define clear outcomes, how and when to use different negotiating styles, strategies and tactics. Throughout the course, you will have the opportunity to apply your new skills practically.

  • AED2,750.00

    Selecting right talent is one of the most important decisions for recruitment. Effective interviewing is a powerful skill that gives you the ability to make right hiring decisions and avoid costly mistakes. This workshop teaches competency based behavioural interviewing and techniques that you will benefit and will be able to use in your next interview. You will have better interviewing skills which lead to better hires and a competitive edge for your company.

  • AED1,750.00

    Conflict is the difference between what you have got and what you want. Whenever you think this difference comes about because of someone’s actions or behaviour, you have a conflict. Having to endure conflict without sufficient tools and resources can lead employees to experience discomfort, and this distress can get out of control.

  • AED2,750.00

    Employee Relations training is professional coursework offering a variety of insights and solutions to issues affecting the human factor in the workplace. Employee relations training empowers business to proactively identify potential conflicts and resolve them before they become complex problems and provide guidance and navigation through laws and regulations governing the handling of disciplinary, diversity, labor, performance and conduct issues.

  • AED2,750.00

    Instead of just relying on traditional ideas or past practices to resolve a problem, the creative approach encourages people to participate in an engaging setting, which inspires new ideas and approaches. This starts with unlocking the individual’s problem solving potential with innovative, analytical and critical thinking skills.

  • AED1,750.00

    The telephone plays a major part in daily operations for most businesses, and is one of the most common ways customers interface with employees and the organization. An organization reputation for service depends on how professional the operator of the telephone handles incoming and outgoing calls. The operator of the telephone has the ability to encourage repeat business, offer exceptional customer service and build customer relationships.